Agreement Acceptance

By purchasing cleaning products (cleaning tools, furniture care items, kitchen cleaners, all-purpose solutions, or curated cleaning kits) from JieWanjia.pro (operated by Jie Wanjia LLC), you acknowledge and agree to these Terms & Conditions. Your order confirmation email serves as official proof of acceptance, creating a binding agreement between you and our company.

Billing Terms

  • One-Time Sale Model: All purchases on JieWanjia.pro are single, non-recurring transactions. There are no automatic subscriptions, monthly charges, or hidden fees—you pay only for the specific cleaning products or kits you select at checkout.
  • Billing Description: Charges on your payment statement will appear as JieWanjia.pro to clearly identify your cleaning supply purchase.
  • Payment Security: We use encrypted payment processors to protect your credit card, debit card, or digital wallet information. Jie Wanjia LLC does not store full payment details on our servers.

Checkout Requirements

To complete your order, you must meet these mandatory requirements:
  1. Check the mandatory checkbox stating: “I have read, understood, and agree to Jie Wanjia LLC’s Terms & Conditions, Refund Policy, and Privacy Policy.”
  2. Access full policy details via the embedded links in the checkout explanation card:
    • Terms & Conditions
    • Refund Policy
    • Privacy Policy

      Failure to check the box will prevent order submission and payment processing.

Product Information & Availability

  • We strive to provide accurate descriptions, images, and specifications for all cleaning products (e.g., mop handle length, cleaner scent/ingredient lists, kit contents). Minor differences may occur due to product updates from manufacturers—we will notify you promptly if a significant discrepancy (e.g., wrong cleaner type, missing tool in a kit) affects your order.
  • Product availability is updated in real time, but occasional stockouts may happen (e.g., popular kitchen cleaning kits, high-demand mops). If an item you ordered is out of stock, we will email you within 1 business day to offer 3 options: a full refund, a substitute product/kit of equal or higher value, or backorder with a confirmed shipping date.

User Responsibilities

  • You agree to provide accurate, up-to-date information (shipping address, contact details) during checkout. Jie Wanjia LLC is not responsible for delayed, lost, or misdelivered orders caused by incorrect address information.
  • Cleaning products are designed for specific uses (e.g., wood floor wax for hardwood only, stainless steel cleaner for metal surfaces, degreasing sprays for kitchen grime). You are responsible for using products in line with their intended purpose—we are not liable for damages from improper use (e.g., using floor cleaner on leather furniture, applying furniture wax to tile).

Limitation of Liability

Jie Wanjia LLC shall not be liable for indirect damages (e.g., inconvenience, missed cleaning tasks, additional cleaning costs) resulting from delayed deliveries, product defects (addressed via our Refund Policy), or user error. Our liability is limited to the total purchase price of the affected cleaning product.

Governing Law

These Terms & Conditions are governed by the laws of Ohio, USA. Any disputes arising from your purchase will be resolved in the state or federal courts of Dayton, OH.

Contact Us

For questions about these terms, order status, or product details (e.g., cleaner safety, tool maintenance), email clean@JieWanjia.pro or call (937) 555-8765. Our team responds within 2 business days.